Behind The Scenes
Agency Work - Wheelhouse

Khora Therapeutics

Date: 2023-2026

Industry: Biotech

Services:
Project Management
Client Relationship Management
Product Roadmapping

My Role In This Project

I met the Khora team in 2022 and left the conversation convinced of two things: that they were solving something real, and that Wheelhouse was the right partner to help them say it. I brought them in, and the fit has held through everything that came after.

We started when the company was Shepherd Therapeutics, making an unusual bet for a biotech: speak directly to patients rather than to physicians and clinical stakeholders. Families navigating a rare cancer diagnosis were the audience, and the work had to make an enormously complex subject feel approachable without making it feel small. I led brand strategy alongside our team, which also delivered the visual identity, the website, and the product UI for Delve, their AI platform.

The patient portal came next, and my role expanded into product strategy. Building the thing patients would actually touch is different work than a brand launch. Clinical accuracy and product constraints sit on one side, and on the other is a person receiving hard information on the worst week of their life. Getting those two to agree was most of the job.

Then the company changed underneath the brand. Shepherd became Khora, the business moved into drug development, and the audience shifted again, this time toward investors. I am leading the site rebuild now, with a different job to do than either version before it: making the case for their next round of funding.

Three business models, three audiences, one partner throughout. Our team moves quickly on each new phase because we already understand the science, the constraints, and how this company talks about itself. Holding that context across four years is what has kept Wheelhouse in the room. It helps that the Khora team has been a genuine pleasure to work with, and that their mission is one I care about well beyond the scope of the work.

Awards:

  • 2023 Davey Awards Gold Winner: Best Biotech Website
  • 2023 Davey Awards Gold Winner: Best Use of Animation or Illustration'
  • 2023 Davey Awards Gold Winner: Best Web graphics for Websites
  • 2023 Davey Awards Silver Winner: Best Pharmaceuticals
  • 2023 Davey Awards Silver Winner: Best Visual Appeal

"Paula is the reason things get finished. This was my second time working with Wheelhouse, and she is a large part of why there was a second time. Khora is not an easy story to tell - precision oncology, multi-omics, a financial model that has to make sense to a scientist and an investor in the same breath - and she carried it from kickoff to launch in a matter of weeks. What makes Paula rare is that she has the discipline of a great operator and the eye of a designer, and she treats a client's deadline as if it were her own. I would hire her for anything, and I intend to."

David Hysong, Co-Founder, President & CEO, Khora Therapeutics